What’s the First Thing to Do Meeting a Client?

When you first meet your client, make 2-4 seconds of eye contact, smile warmly, extend a hand, and treat them like a guest in your office.

You want to come across as open, genuine, professional but not stuffy.
Because you will be working to solve a problem for them, many clients will feel anxious, vulnerable, and perhaps intimidated. Some may feel sufficiently
insecure and mistrustful that they act in a confrontational manner. You need to be sensitive to this.

You expecting these possibilities puts you in a position of control wherein you can step back and deal calmly with your clients, disabuse them of misperceptions or erroneous expectations, allay their fears, provide reassurance, and not lose that
“you’re a guest in my office” demeanor.

(Yes, you can always pull out the howitzer later if you need to!)

This allows you to begin to establish a desirable rapport and relationship with your client. Today people are seeking that personal, trusting connection with their service providers. Those that provide thiwith positive expectations.

Big Hug

Joyce
www.BeAWealthyEntrepreneur.com
Business Abundance

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Online entrepreneur Joyce Oladipo, "Business Growth Queen," is creator of the winning Attractive Marketing E-zine to Jumpstart Your Business offline and online. To learn to Grow You Business In Less Time wth Ease sign up for FREE how-to articles and FREE audio class, at www.BeAWealthyEntrepreneur.com